Zoom in on our Helpdesk team!

News Agency

For us, providing support means above all a committed team that is ready to listen and guide you with kindness!

Equipe Helpdesk

Tania Rickal, our Helpdesk Manager, coordinates a dynamic team made up of Sabrina, Andreia, Leyla, Yann and Cássio. Together they assist patients and healthcare professionals in using our digital health services.

Their mission?

  • Help you activate your eSanté account
  • Accompany you with the management of your electronic healthcare record (Dossier de Soins Partagé - DSP)
  • Answer your questions in a clear, efficient and considerate way

Our Helpdesk can be reached at (+352) 27 12 50 18 33, on working days from 8.00 am to 6.00 pm. Do not hesitate to contact them by phone !

Thank you to the whole team for their dedication and professionalism!