FAQ (EN)

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Frequently asked questions about the DSP
What is a DSP (Dossier de Soins Partagé) ?

It is an electronic health record containing a patient’s health-related medical information, which is managed either by the patient directly or by his trusted healthcare professional (e.g. his médecin référent - primary care physician).

Will the DSP replace the patient's medical records held by institutional or individual healthcare professionals ?

No, the DSP is not intended to replace their medical records. However, the national eHealth services platform offers, through its „multi-service portal“, the possibility to exchange a patient‘s health-related information, and  professional software applications that will evolve in function of the healthcare professionals’ needs.

What information will the DSP contain ?

The DSP will hold the information that healthcare professionals consider relevant and indispensable for the medical and healthcare treatment, and for an efficient coordination between them.

Will the DSP be obligatory ?

No, but it is strongly recommended to have a DSP, which will be initialised automatically. The patient can however decide to close his DSP at any time.

Where will the information contained in the DSP be stored ? How will the security of the data be guaranteed ?

The data will be stored in a Luxembourg based «healthcare safe». In order to avoid a “readable” transition and storage, the data are sent to the DSP in encrypted format. A strong user’s authentication (unique password as used for bank account access, national professional card, etc…) is required to consult a patient’s DSP, send information to it or retrieve information from it.

Who has the right to access a DSP ?

The access to a DSP is subject to the existence of a therapeutic relationship between the patient and a healthcare professional. So theoretically any healthcare professional providing healthcare services to a patient can access his/her DSP. However, in practice the access will be managed differently whether in a liberal or institutional environment. Furthermore, the patient has control over who has access to his DSP and what information can be shared. He can also retrace any time who has accessed his DSP.

Who will open the DSP ?

A DSP will automatically be opened for each person who has a Luxembourg social security number. For all other persons a DSP will be created at the occasion of a visit at the doctor’s or at the hospital.

What is the healthcare professional’s role with regard to the DSP ?

Healthcare professionals, whether institutional or individual, will be some kind of “information conveyors” towards the patient. On the other hand they will also play an active role in the practical usage of the DSP, i.e. they will help evolve the DSP in line with their professional requirements.

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