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eHDSI services (electronic cross-border health information services)


“My Health in Europe”: Luxembourg offers first cross-border health service under CEF eHDSI

You are on holiday or on a business trip in Luxembourg, need to go see a doctor and want him to have access to your essential health data? No problem, we can make that happen!

Because Luxembourg provides CEF eHDSI cross-border health services. These services allow your patient summary to be shared with a healthcare professional (doctor or nurse) abroad, or your e-prescription with a pharmacist, while traveling to other EU countries, on the basis of your explicit consent.


Patient Information Notice on the Cross-Border Electronic Transfer of the Patient Summary

In order to operate the electronic cross-border exchange of your Patient Summary under the European CEF eHDSI programme, your relevant personal administrative and health related data are being processed by the parties involved: the healthcare professional you are consulting in Luxembourg and who will receive your Patient Summary, and Agence eSanté in its role of National Contact Point for eHealth who is facilitating the exchange through the secure gateway it provides for this purpose.

To learn more about the storage, transfer and other processing activities of your data concerned by the electronic transfer of your Patient Summary to the Luxembourg healthcare professional, or to obtain information about your data protection rights in this respect, please consult the enclosed Patient Information Notice.  

Frequently Asked Questions about eHDSI services


You want to learn more about the electronic cross-border health information exchange services operated under the European CEF eHDSI programme ?

Then please consult the below Frequently Asked Questions.

Should you have additional questions, please do not hesitate to address them to us

-  by email at :

-  by telephone at number : (+352) 2712 5018 33

Frequently asked questions about the DSP
Will the DSP be obligatory ?

No, but it is strongly recommended to have a DSP, which will be initialised automatically. The patient can however decide to close his DSP at any time.

Where will the information contained in the DSP be stored ? How will the security of the data be guaranteed ?

The data will be stored in a Luxembourg based «healthcare safe». In order to avoid a “readable” transition and storage, the data are sent to the DSP in encrypted format. A strong user’s authentication (unique password as used for bank account access, national professional card, etc…) is required to consult a patient’s DSP, send information to it or retrieve information from it.

Who has the right to access a DSP ?

The access to a DSP is subject to the existence of a therapeutic relationship between the patient and a healthcare professional. So theoretically any healthcare professional providing healthcare services to a patient can access his/her DSP. However, in practice the access will be managed differently whether in a liberal or institutional environment. Furthermore, the patient has control over who has access to his DSP and what information can be shared. He can also retrace any time who has accessed his DSP.

Who will open the DSP ?

A DSP will automatically be opened for each person who has a Luxembourg social security number. For all other persons a DSP will be created at the occasion of a visit at the doctor’s or at the hospital.

What is the healthcare professional’s role with regard to the DSP ?

Healthcare professionals, whether institutional or individual, will be some kind of “information conveyors” towards the patient. On the other hand they will also play an active role in the practical usage of the DSP, i.e. they will help evolve the DSP in line with their professional requirements.

What information will the DSP contain ?

The DSP will hold the information that healthcare professionals consider relevant and indispensable for the medical and healthcare treatment, and for an efficient coordination between them.

Will the DSP replace the patient's medical records held by institutional or individual healthcare professionals ?

No, the DSP is not intended to replace their medical records. However, the national eHealth services platform offers, through its „multi-service portal“, the possibility to exchange a patient‘s health-related information, and  professional software applications that will evolve in function of the healthcare professionals’ needs.

What is a DSP (Dossier de Soins Partagé) ?

It is an electronic health record containing a patient’s health-related medical information, which is managed either by the patient directly or by his trusted healthcare professional (e.g. his médecin référent - primary care physician).